District News Articles

  2. Many homeowners have experienced the irritation of dealing with low water pressure in the house at least once. Low water pressure makes simple daily activities, such as showering, washing your dishes or watering your lawn, frustrating and time consuming, but finding the cause can be the most irksome aspect of this common plumbing problem.


    So what causes a home's low water pressure? Here are some of the usual suspects:


    ·       work the District may be doing in your area

    ·       a water main break or leak

    ·       problems within your property’s plumbing


    If you are experiencing low water pressure follow these steps:


    1.  Check to see if we’ve left a card on your front door


    Routine Maintenance – The District has an extensive capital improvement program which replaces aging water infrastructure to maintain optimal performance.  These improvement projects are scheduled yearly and the District provides multiple communications to affected homeowners well in advance of any work that will be done via the District’s website and newsletters.  Approximately 48 hours before a project begins the District will leave a door hanger on your front door informing you of when the work that will affect your property will begin.


    Emergency Situations - Sometimes, problems with water pressure may be caused by an unforeseen problem with the District’s water distribution system.  Just like your pipes at home, the District’s water mains are subject to leaks and breaks due to various reasons.  In these events, District operations personnel will notify the affected homeowners personally or if there is no one at home, they will leave a door hanger on the front door informing you of the problem.  Please note that operations personnel will not notify homeowners personally during the late overnight/early morning hours.  If you wake up and there’s low pressure or no water, please check your front door for a door hanger.


    2.  Check with your neighbors


    It may be possible that your neighbors are experiencing a similar issue. If they’re not, this may indicate a problem with your private plumbing. The location of the problem will determine who is responsible for fixing it.


    3.  Plumbing leaks


    It's more or less evident that a leak in your home's plumbing system will reduce the water pressure throughout the home simply because not all of the water is flowing toward its proper place.


    To determine whether you have a leak, shut off all of the water taps both inside and outside of your home, and then record the meter. Come back a couple of hours later to see whether the meter has changed. If your water usage has increased at all from your first recording, there's a good chance you have a leak that needs to be repaired by a plumber.


    4.  Call us


    You may of course call the District at any time if you are experiencing low water pressure. We will check to make sure your low pressure is not linked to District activity (see #1 above), and arrange one of our field staff to start an investigation.


    During the investigation operations personnel will:


    ·       Inquire if there is a water softening system installed in your home,

    ·       Inquire if there is an individual pressure reducing valve installed in your home,

    ·       Compare the pressure in the property to the pressure in the water main,

    ·       Check to see if your curb stop valve and meter is in the fully open position,

    ·       Check that there are no leaks on your water supply pipe,

    ·       Check for any obstructions on your water supply pipe if a water softening system is installed,

    ·       Check the water mains that supply the property for any signs of leakage,

    ·       Check that there are no valves left in the partially closed position from recent work on the distribution system, and;

    ·       Check that there are no other faults in the water supply mains that could result in low water pressure in your area.


    If you have questions about the water pressure to your home, or if you are experiencing a water pressure problem, please contact the District office at 303-979-2333.